Customer satisfaction is a cornerstone of our business success.
We are regularly recognised for our outstanding delivery of products and services, winning or being commended within a number of significant awards, for both vehicle rental and accident management services.
Vehicle rental
Northgate won the Rental Company of the Year 2022 Award at Fleet News Awards for the very first time, beating strong competition to the trophy. The judges praised our team’s commitment to change and innovation, especially products and initiatives we had developed to help customers during the pandemic, and our investment in new branches, training and driving the move to electric.
Accident management
Auxillis, FMG and FMG Repair Services were collectively awarded a top honour at Admiral Group’s ‘Manager Awards 2021’. The three Redde businesses received the ‘Supplier of the Year Award’ having demonstrated their commitment in working together to ensure Admiral are getting the very best in service provisions for their customers. The award reflects the seamless ways of working the businesses have adopted to bring their services together and the integral work they each deliver in supporting the partnership.
Recognition across the group
Our focus on customer service throughout the group has been recognised with awards ranging from Electric charging point provider to used van dealer and legal support services.
Latest award
ChargedEV won the Domestic Contractor of the Year at the annual Electric Vehicle Innovation and Excellence Awards (EVIES). We were praised for our high customer satisfaction rating achieved across over 6,000 domestic installations completed in the last 12 months, with nearly 90% of respondents rating their experience as great or excellent.
Northgate
Charged EV
Van Monster
Northgate
Van Monster
Northgate
Northgate
Northgate
Northgate
Charged EV
Charged EV
FMGRS
FMGRS
FMGRS
Northgate
Northgate
Charged EV
Charged EV
Van Monster
Van Monster
NewLaw
NewLaw
Northgate Vehicle Hire
Northgate Vehicle Hire
