Redde Northgate plc’s Post

With such uncertain times, Walkaway helps reduce customer hesitation by providing peace of mind and protecting your customers buying power!!

Brett Cameron, a key figure at Old Mutual Limited, discusses the strategic approach to loyalty adopted by the company. Delving into topics like sophisticated systems architecture, strategic partnerships, inclusive customer engagement, innovative channel utilization, and proactive fraud prevention, Brett provides valuable insights into Old Mutual's successful loyalty program. #letstalkloyalty #loyaltymarketing #loyaltyprograms

Work with Acceleon and save 15 mins per case in follow-up efforts for customer retention, fraud investigations and skip tracing.   Increase your productivity with Acceleon's data quality and solutions. Embedding Acceleon into your work flow, will improve case management time by an average of 15 minutes thus reducing operational costs, reducing fraud, and increasing customer approvals. Experience increased efficiency, improved client satisfaction, and streamlined operations. Start working with Acceleon today. #Acceleon #SkipTracing #DebtCollection #DataDriven #Efficiency #productivity #data

The Digital DRA Resolution Team have been targeted on fair customer outcomes from Day 1 and I think our amazing feedback and score from Trustpilot shows it. Not every resolution is a payment, it's about doing the right thing by both our clients and their customers. If we can get accounts resolved earlier in the process, not only does it save money for the client, it also saves a lot of undue stress for the customer. #JoinTheResolution #trustpilot

Check out our latest video featuring Sunil Madhu, the Founder and CEO of Instnt, as he discusses how businesses struggle with onboarding customers while fighting fraud. Learn how Instnt helps businesses move loss risk off their balance sheets and improve customer outcomes. #FedNow #fraudprevention #Instnt

In this video, our ever-bubbling Customer Service team tells us what they love about their job. Enjoy the video. #sifaxgroup #customerserviceweek #teamservice #sifaxcares

Are you sending your agents out blind? It's time to let them see what your customers are seeing. Whether your campaigns focus on customer service requiring detailed explanations, tech support needing visual cues/resolution, troubleshooting with high AHT and unnecessary truck roll visits, sales campaigns with high basket abandonment, or administrative calls hindered by data errors or payment processing issues due to fraud risks; Grypp’s visual platform will immediately improve sales, service and support. 48% increase in FCR. 27% decrease in AHT. 24% increase in sales. 103% increase in NPS. Some examples from recent campaigns. https://lnkd.in/ekieyRxx #CustomerExperience #TechSupport #SalesOptimization #ContactCenter #VisualizationTool #ContactCenterAgents

Customer confidence is extremely valuable to us, and we go above and beyond to provide customers with the best application experience possible. The positive feedback we receive on Trustpilot in the numerous countries where we operate makes us very happy and proud. Check out the slideshow below to see some of our customers' most recent Trustpilot evaluations ⬇️ #TLScontactCares #HappyCustomers #CustomerFeedback